City of Toronto Garbage / Recycling and Organic Waste Policies…

If you have been following my posts – or my status updates in Facebook, or my tweets, you would be aware that we recently packed up the family and with nanny and cat in tow, we moved.

Our new – more urban – house is great and we love the neighbourhood, but this house came without a garbage can, a recycling bin or a wet (organic) waste bin.

I think I could break into fort Knox faster than I could get this matter resolved.

Here is what has transpired…

Day one. Garbage piling up. Kids dirty diapers and wipes stinking up the joint. No garbage disposal so there are food bits and fruit flies everywhere. Boxes and recycling piling up. So I call the City…

Day two. City calls back and tells me that there was a medium recycling bin and a medium garbage can assigned to that house. They give me the serial number on the bin and ask me to… “investigate” the neighbourhood, including the neighbours bins to see if they took ours…

Day three. I walk around the mini block looking at garbage cans. They first 5 I see are not mediums, nor are they ours. Neighbours think I’m nuts.

I retreat back into the house but not before dropping the paper that had the serial numbers on it into a recycling bin.

Day four. I call back the City. They tell me that the City now needs to send inspectors out to look for the bins too and if they cannot find them (dead in a ditch somewhere?!?) then replacement bins will be on my driveway within 2 to 3 weeks.

Now I totally understand the City here, but let’s go back to day one and see what I wrote about the conditions of my new house… stinky kids diapers, rotting food…

So I wait… 3 weeks now… Taking my garbage

Until Thursday.

After escalating the matter on Wednesday, a City bin inspector (not his official title, but it’s what we need him to do) came by our house and found the bin! Yup. In our neighbours back yard where they are in the process of building a house.

So now we have a recycling bin.

The City bin inspector said he would bring by a garbage bin next week if he could not find it and since my wife was so excited and appreciative, he’ll bring by an organic waste bin too.

Cool.

Now I just need the door on the space under our front stairs to keep the raccoons from opening my bin before I start filling it with wet, organic waste.

Let’s hear it for 311 (the city’s hotline).  So if you move and need a new bin, or a larger one, or you need to replace a broken one, and you live in the greater Toronto area, all you need to do is call 311 and you are connected to the City. 

Who knew?!?

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